"Respect is as easy as 1, 2, 3" – 2nd edition of the National Day of Respect in public transport

Placed under the aegis of the Minister for Mobility and Public Works, Yuriko Backes, this initiative, which was launched in 2023 by the CFL, is being renewed in collaboration with the Public transport administration, the City of Luxembourg, Luxtram and the TICE. It is accompanied by an awareness-raising and communication campaign broadcast on public transport and on the social networks of the parties involved.

While most transport journeys go off without a hitch, some problem situations may involve mental, verbal or physical violence against the men and women who work every day to provide a high-quality mobility service to an ever-growing number of customers. The aim of the campaign is to make public transport users aware of the importance of respect in their interactions with other passengers and with the staff working in public transport. As a fundamental social value, respect requires constant collective commitment. Everyone has a role to play in cultivating a climate of respect, kindness and tolerance in public spaces, especially in public transport. The National Day of Respect is a special opportunity to highlight this essential value and to promote a culture of respect within Luxembourg society.

"You don't have to be a superhero to put a smile on the faces of our public transport staff or other users: a simple 'hello' is enough," says Yuriko Backes, Minister for Mobility and Public Works." "On National Day of Respect on Public Transport, I would like to remind you of the importance of behaving politely and courteously towards staff and other users."

"Life on public transport is an integral part of life in society. "Using public transport is an integral part of living in society. Travelling on public transport must therefore be done with respect for everyone, as this is a cardinal value for living well together", declared Lydie Polfer, Mayor of the City of Luxembourg, Patrick Goldschmidt, alderman responsible for mobility at the City of Luxembourg, Marc Wengler, Director General of CFL, Helge Dorstewitz, currently Director of New Lines and successor to André von der Marck as Director General of Luxtram, Alex Kies, Director of the Public Transport Administration, Lex Bentner, Head of the City of Luxembourg Bus Department and Mike Schoos, Director General of the CTBT.

Press release by the Ministry of Mobility and Public Works, the Luxembourg National Railway Company (CFL) and Luxembourg City